Our Testimonials

Theta Smart is committed to providing quality, innovative staffing solutions that don’t just meet expectations—we exceed them. Our mission is to help businesses across Canada and the USA build stronger teams and achieve lasting success.

Below, you’ll find testimonials from clients who have partnered with Theta Smart for their staffing and workforce management needs. Click on a service area to read what they have to say.

“Theta Smart is so incredibly knowledgeable about the newest trends in staffing and workforce management. Their customer service, follow-up, and follow-through are amazing. They are really more partners than service providers. Their guidance has helped us tremendously in two ways: to achieve our goals of building a diverse, high-performing team and to find the right talent exactly when we need it.”

HR Manager, Food Manufacturing Industry

“We have been very pleased with the service and support received from the staff at Theta Smart. They have consistently demonstrated an exceptional understanding of our staffing needs and the unique challenges of our industry. Their attention to detail is remarkable and their candidate screening process is very thorough. Theta Smart’s team always shows a high degree of professionalism and great patience when working with our complex hiring requirements. I look forward to continuing our working relationship with Theta Smart.”

Compliance and Metrics Manager, Manufacturing Industry

 

“When I first called Theta Smart, I was under pressure to fill critical positions quickly and was too busy to manage the recruitment process on my own. Theta Smart shared my sense of urgency, kept me informed throughout the process, and made it their priority to find the right candidates. Had I not found Theta Smart, I might still be struggling with a lengthy hiring process. Instead, I can focus on my core responsibilities, knowing our staffing needs are in expert hands.”

Human Resources Manager, Laboratory Services Industry

 

“We have partnered with Theta Smart for our staffing needs for several years because of their expertise in talent acquisition and workforce solutions. This has been an efficient and cost-effective solution for us. They assist on all aspects—from understanding our culture and requirements, to sourcing qualified candidates, to consulting with our HR team on best hiring practices. Theta Smart also provides guidance on building diverse teams and keeps us informed of the latest trends in recruitment and employment. We continually receive high levels of service, not just during active searches, but throughout the year. When we need staffing advice and expertise, Theta Smart is only a phone call away.”

HR Operations & Project Manager, Financial Industry

 

“Theta Smart has proven to be an invaluable resource over the past five years. Just recently we had an urgent need to fill multiple positions quickly, and Theta Smart moved immediately. I called them, and within hours we had a plan in place and candidates in the pipeline. Theta Smart’s team is always willing to go above and beyond to provide top-notch client service. They are so knowledgeable about staffing solutions across both Canada and the USA, and their approach is refreshing. We look forward to our continued relationship with Theta Smart.”

HR Director, Telecommunications Industry

“Theta Smart is always very helpful and reliable. I never have to worry about whether we’ll have qualified candidates when we need them or if our temporary staffing needs will be met on time.”

HR Administrator, Financial Industry

 

“Theta Smart handles the day-to-day recruitment and staffing coordination for our organization and manages our seasonal hiring peaks. They took all of the sourcing, screening, and scheduling off of our hands. This allows me to focus on strategic initiatives that further the mission of our organization.”

Director of Human Resources, Not-for-Profit

 

“The flexibility we get with Theta Smart is key. We don’t have the burden of maintaining a large internal recruitment team on payroll, and we can scale our staffing up or down on an as-needed basis. Partnering with Theta Smart for our contract and temporary staffing needs saves us between $10,000 and $20,000 a year in recruitment costs alone.”

Finance Director and Head of Human Resources, Not-for-Profit

“We would not have wanted to scale our workforce and navigate our expansion without Theta Smart in the mix. They have in-house experts that understand our industry and helped to shepherd us through the entire talent acquisition process.”

Senior Vice President, Financial Industry

 

“Theta Smart has helped my company run more smoothly, from filling critical positions quickly and providing flexible staffing solutions when needed, to giving us access to a diverse talent pool that we can tap into at any time. They handle everything from initial screening to onboarding support, making the entire hiring process seamless.”

HR Manager, Hi-Tech Industry

 

“We’ve found Theta Smart to be an invaluable resource… Their whole approach with us during the past 10 years has built confidence. We know the expertise and candidates they provide can be trusted to meet our high standards.”

Senior Vice President, Financial Industry

“Over the many years our practice has used your service, we have had nothing but excellent interaction. You have always provided stellar customer service as well as a calming knowledge base at times when we have had some challenging staffing needs. I commend your company and would highly recommend your services to others.”

Practice Manager, Healthcare Industry

 

“Just one call to Theta Smart, and my staffing questions are answered. Where else can I get that kind of high-level support and quality candidates when I most need them?”

Controller, Engineering/Architecture Industry

 

“We use Theta Smart’s staffing solutions on a regular basis and find them to be amazingly useful. The team responds to our hiring needs quickly and completely. They are willing to spend as much time as needed to find us the right candidates. Most importantly, the professionals at Theta Smart are so knowledgeable and responsive that you always feel like you are in good hands. The value we get from their services is by far the best use of our HR budget, and the return on investment that we receive is incredible.”

Senior Vice President, Retail Banking Industry

 

“With all of the challenges that employers face – such as finding qualified talent quickly and managing workforce fluctuations – for the investment, you are crazy not to have Theta Smart as your staffing partner. Theta Smart is not going to send you unqualified candidates. Even if we have internal recruiters, it’s great to have their specialized expertise. Without Theta Smart, we would have to dedicate significantly more internal resources to recruitment, which would not be cost-effective. Partnering with Theta Smart is a small price to pay for the extra peace of mind.”

HR Manager, Healthcare Industry

 

“I have a wonderful relationship with Theta Smart. Your team is phenomenal! If I have an urgent staffing need or need guidance on workforce planning, someone is always happy to assist me. Thank you all for your support and responsiveness!”

HR Manager, Hi-Tech Industry

 

“As the HR contact at a small company, Theta Smart is beneficial because I can get immediate help and access to quality candidates for any situation. I have always received prompt and thorough support from the Theta Smart team.”

Business and Administrative Manager, Manufacturing Industry

 

“We receive immediate and often critical staffing support through Theta Smart. Our account manager is proactive about understanding our needs, and she has a terrific team supporting her when specialized placements are required. Our company chooses Theta Smart for offering exceptional value, highly professional recruiters, access to diverse talent pools, and a true business partnership. We operate in many locations across Canada and the U.S., which requires us to navigate different labor markets. We have confidence in the depth of professional support within Theta Smart to support our growing business across North America.”

Vice President of HR, IT Services Industry

 

“Managing recruitment, screening candidates, and staying on top of our staffing needs would be nearly impossible with our one-member HR Department. My company has saved hours and hours of time using Theta Smart for our contract and temporary staffing, which translates into real dollars. Using Theta Smart gives us peace of mind that we’re not only getting quality candidates quickly, but that we have a reliable partner who understands our business and consistently delivers results.”

Senior Vice President, Retail Banking Industry

“Theta Smart’s recruiting expertise ensures that we as a company are well-organized in our staffing efforts. Our Theta Smart recruiter conducted a thorough screening process, which helped to minimize the time and money spent filling open positions.”

Business and Administrative Manager, Manufacturing Industry

 

“We had to do some hiring and literally did not have the time to go out and chase people. Theta Smart polished our job descriptions to make them more appealing, handled the prospecting to fill the pipeline and worked on the initial screening. We’ve used other tools like job boards or placing ads, but found all that does is fill up your inbox. We’ve also used headhunters in the past, but found Theta Smart to be a much more efficient and cost-effective solution.”

CEO, Financial Services Industry

 

“We had a big hiring need and wanted a better process for going through hundreds of applications. Our employees require a lot of training, so it’s very important we hire qualified candidates that are committed. Theta Smart helped us with the entire hiring process including coaching us on how to ask candidates the right questions and how to conduct effective interviews. After sitting with us through a few of the interviews, we were able to conduct the interviews on our own, and it went very smoothly. We would definitely recommend Theta Smart to other businesses that want to streamline the hiring process.”

Labor Superintendent, Environmental Services Industry

“Theta Smart has done a wonderful job. Their people are professional, customer-friendly, and very responsive to the needs of our company.”

Vice President of Strategic Staffing and Diversity, Manufacturing Industry

 

“Theta Smart has managed our staffing and recruitment needs for more than 10 years. Theta Smart’s communication, support and resources are outstanding, and we continue to be impressed with the professionalism of their team. Having Theta Smart as our staffing partner has not only saved our company money but also has allowed our senior management to focus on other responsibilities.”

President, Manufacturing Industry

 

“Theta Smart has a very strong reputation in the community, and we have been extraordinarily pleased with the level of skill, professionalism and quality of candidates that all Theta Smart team members have consistently delivered.”

CFO, Engineering/Architecture Industry

 

“I had the pleasure of working with a Theta Smart recruiter for close to a year. Their knowledge of our industry, the local talent market, and workforce trends brought a lot of value to our organization. Our recruiter was a trusted partner with a great deal of insight into candidate assessment and the uniqueness of each hiring situation; yet had a consistent approach to sourcing and recommendations. They used their skills to not only fill our open positions but to mentor those in our organization with less expertise in recruitment. I was beyond pleased with their performance.”

Corporate Talent Acquisition, Global Pharmaceutical Industry

 

“When we started operations in our new location, there were two of us. We both had a lot of experience managing people, but needed help building our team—finding and evaluating qualified candidates and making sure we were bringing in people who aligned with our culture and expectations. Theta Smart had the depth and expertise to meet our needs across both Canada and the USA. Rarely have I had my expectations met so thoroughly.”

President, Manufacturing Industry

“Theta Smart exceeded our organization’s expectations. Every manager who worked with their team gave me positive feedback. They have used the candidates Theta Smart provided to strengthen our operations day-to-day, and they speak of Theta Smart’s service specifically when discussing our hiring successes. We will continue to rely on Theta Smart.”

Director of Human Resources, Manufacturing Industry

 

“I absolutely recommend Theta Smart’s staffing solutions: They’re reasonably priced, well-tailored to our needs, and get the job done.”

President and CEO, Financial Industry

 

“Theta Smart’s recruiting services are invaluable. Their approach made the entire hiring process very comfortable and stress-free. I’m looking forward to working with Theta Smart again, as well as encouraging my peers AND my boss to use their services!”

Director of Operations, Design Industry

 

“Our Theta Smart recruiter was prompt, well-prepared, respectful and professional. The candidate screening was conducted in a very thorough manner, and the quality of candidates presented was well-received by our hiring team.”

Business and Administrative Manager, Manufacturing Industry

 

“We worked with a Theta Smart account manager to develop a customized staffing strategy. She was very in tune with our needs and wanted to tailor the approach to our specific requirements, rather than using a ‘one size fits all’ solution. She understood that we not only needed to fill positions quickly, but also find candidates who would fit our culture and stay long-term. Theta Smart did a great job, and the candidates they provided were very well-received by our team. It was one of the best staffing experiences we’ve had.”

Senior Vice President, Retail Banking Industry

 

“I want to thank Theta Smart for providing us with excellent temporary and contract staffing for our busy season. I found their service to be exceptional. I also want to express that your account manager is an excellent partner and did a very nice job for us. We appreciate it.”

Director, HR and Organization Development